Terms & Conditions

Last updated: 1 June 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website crystalquarter.com (the “Site”), operated by Crystal Quarter Hospitality Limited (“Crystal Quarter”, “we”, “us” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

About Crystal Quarter

Crystal Quarter is an independent guide to waterfront hotels with on-site entertainment in Auckland, New Zealand. The Site provides reviews, rankings and general information, together with a means to get in touch; we do not operate hotels. The Site is informational only: it does not provide online gambling, betting, gaming for money, or cash prizes, and it is not a platform for placing wagers of any kind.

Eligibility and age

Crystal Quarter is intended for adults. You must be at least 18 years of age to use this Site and to contact us. By using the Site you confirm that you are 18 years of age or older. The hotels we feature restrict their entertainment areas to adults and may ask for proof of age on-site.

Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use of, the Site by anyone else. In particular, you agree not to:

• Use the Site in any way that is unlawful, fraudulent or harmful.
• Attempt to gain unauthorised access to the Site, its servers, or any connected systems.
• Introduce viruses, malware or any other harmful or disruptive material.
• Copy, reproduce, republish or exploit any content from the Site without our prior written permission.
• Submit false, misleading or another person’s information through the enquiry form.

Enquiries and reservations

Sending a message through the Site does not create a booking or any binding obligation on either party. We are a guide, not a hotel operator: any booking is made directly with the relevant hotel and is subject to that hotel's own terms, rates and availability. We provide information and recommendations only.

Accuracy of information

We take care to ensure the information on the Site is accurate and up to date. However, content — including descriptions, images, facilities, rates and availability — is provided for general guidance only and may change without notice. Rates shown are indicative, may vary by date and season, and do not constitute a binding offer. Images and illustrations are for presentation purposes and may not depict exact rooms, finishes or facilities.

Intellectual property

All content on the Site — including text, graphics, logos, images, layout and design — is owned by or licensed to Crystal Quarter and is protected by applicable intellectual property laws. You may view and print content for your own personal, non-commercial use only. No other use is permitted without our prior written consent.

Third-party links

The Site may contain links to third-party websites for your convenience, such as Google’s privacy resources. We do not control and are not responsible for the content, policies or practices of any third-party website. Accessing linked sites is at your own risk.

Limitation of liability

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we exclude all warranties, express or implied, regarding the Site and its content. We will not be liable for any loss or damage arising from your use of, or inability to use, the Site, except to the extent such liability cannot be excluded under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 or other applicable New Zealand law. Nothing in these Terms limits any rights you have that cannot lawfully be excluded.

Privacy

Your use of the Site is also governed by our Privacy Policy and Cookie Policy, which explain how we handle your personal information and use cookies. Please read them carefully.

Changes to these Terms

We may update these Terms from time to time. Any changes take effect when the revised version is published on this page, and the “Last updated” date will be amended accordingly. Your continued use of the Site after changes are published constitutes acceptance of the updated Terms.

Governing law

These Terms are governed by the laws of New Zealand, and any disputes relating to them or to your use of the Site are subject to the exclusive jurisdiction of the New Zealand courts.

Contact us

If you have any questions about these Terms, please contact us at [email protected] or on +64 9 887 4500.

Crystal Quarter is an independent guide for readers aged 18 and over. The casino hotels we review offer entertainment on-site only; we do not offer online gambling, betting or cash prizes.